Flexible repair service for any timeframe

At IST You Never Have to Choose Between Speed and Quality

IST’s repair facility refurbishes equipment and makes repairs at the component level.  Our service is fast, flexible, and precise. To ensure uninterrupted service, we offer the following turnaround options:

Advanced Exchange: We ship you a working terminal or printer before you send us your equipment to repair. Your 'spare is in the air' even before we receive your broken item.

Swap: We ship a replacement terminal or printer the moment we receive your equipment for repair.

Repair Turnaround: We repair your equipment within 72 hours, then ship the working item back to you.

For further flexibility, we allow you to choose from several shipping options.

• Priority 1 - On-site or Same-Day Courier

• Priority 2 - Next Day Shipping

• Priority 3 - 2-Day Shipping

• Priority 4 - Regular Shipping

This a la carte approach is a cost-effective alternative to more expensive on-site plans. We allow you to decide which turnaround option and delivery method are best for your situation. We are pleased to respond to any level of urgency.