24/7 On-Site Service Anywhere in the United States

IST Will Service Your Technology Anywhere, at Any Time

IST is always available for emergency on-site service. Our experienced field engineers have restaurant or retail operations experience and know how to offer world-class service within the demands of your fast paced work environment. They will get your system working as quickly and efficiently as possible. Every IST engineer is trained in-house through comprehensive classes on every product we service. Our full-time engineers are never long between projects so their skills are always sharp and current.

Time and Materials Service

For our customers that do not have our on-site maintenance agreement or that require quality work that may be outside the scope of the maintenance agreement we provide service 24 hours a day and 365 days a year.

Maintenance Agreements

IST offer customized preventative maintenance programs to help ensure that your IT systems are always up and running. Traditionally, service has been viewed as a break/fix situation: Only fix what’s broken. However, we take a more proactive and comprehensive approach to the service equation that helps you recognize and address issues before they arise. Choosing maintenance over repairs insures a consistent, seamless delivery of service.

We offer tiered maintenance program options covering the full spectrum from basic to comprehensive.  We have something for every level of support you might need, so you can strike the perfect balance between cost and coverage.